When online it is not necessary to cash-in your
winnings each time you disconnect. Your gaming account can be left
showing a positive balance, as the information will be saved by
the Casino server.
There are advantages of ensuring your account maintains a positive
balance:
a) You don't need to purchase each time you want
to play and
b) You won't deplete your purchase limits unnecessarily.
However when Lady Luck smiles favorably on you
and you're ready to cash in your winnings at the River Belle, rest
assured that we have made the process as simple and user-friendly
as possible.
You are able to withdraw money from your Casino
account with one of these options:
Check
by either International Courier Service or Regular Mail
When you hit the 'Cash-In' button on the Casino
software, your payout will be processed within 48 hours. Further
bank processing time may, however, delay amounts showing up on your
account statement for up to 4 business days.
Please Note: It is now possible to reverse your
cash-ins online! However, you will need to make the reversal within
48 hours of your last cash-in to be successful.
Reverse your Cash-ins
Do you want to reverse
your cash-in? - It's simple - just follow these easy instructions.
Log on to the Casino with your user name
and password.
Select the 'Banking' option.
The screen will appear as an Automatic
Teller Machine (ATM).
The screen will then offer you the following
options:
Purchase
Cash-In
Reverse Cash-In
Add Credit Card.
Select the 'Reverse Cash- In' option.
You will then be prompted to select an
amount you have already cashed in.
Click on the relevant amount and confirm
the amount you selected to reverse.
Select 'Yes' and your revised credit balance
will increase by the amount you selected to reverse!
Remember you will need to
request the reversal within 48 hours of cashing in.
Players who cash-in for the first time will
be required to comply with certain security requirements. This procedure
is intended to give further peace of mind and to ensure purchases
and redemptions are not fraudulently transacted.
Security Requirements of the River Belle Online Casino
The River Belle Online Casino's E-Cash Merchant
plays an active role in fraud prevention and detection, and this
encompasses the safeguarding of any payments made to you.
In order to process your cash-in, The River Belle
Online Casino's E-Cash Merchant has implemented a security system
to ensure that we're paying YOU the money that you've won.
All you have to do is complete this simple,
once-off process:
On your first cash-in, you will receive correspondence
via e-mail, outlining the verification process.
A mailer will be sent to your postal address,
which will contain 2 pin codes
Upon receipt of this information, simply call
our friendly Support Crew on any of the Online Casino 24/7 toll-free
numbers and quote the 2 pin codes.
Once these 2 pin codes have been verified, you
will receive preferential processing on any payments that are
due to you.
Cash-In's of US$1,500 or more
Should your cash-in be US$1,500 or more, we have put additional
security measures in place in order to protect you. You will be
required to supply the following information to cash-in your winnings:
Copy of a photo ID EG: Driver's license or passport.
Recent utility bill (proof of residency) -
not older than 6 months.
Enlarged copy of the front and back of your
credit card.
Signed purchase history of your online transactions.
Remember: These security measures are
designed to give you piece of mind and to ensure that YOUR cash
ends up in YOUR hands. If you have any queries regarding this process,
feel free to contact our friendly Support Crew at any of our toll
free numbers.
Proc-Cyber Services and SendVia or its clients
will not be held responsible for fluctuating exchange rates that
affect the payout amount. Please note exchange rates will apply
to the date that the cash-in was processed.
